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Customer Support Agent ( English and Portuguese) in Timișoara at HELPLINE

Date Posted: 3/5/2018

Job Snapshot

  • Employee Type:
    permanent contract
  • Location:
  • Date Posted:

Job Description

Main activities :

- Provide first line support with accurate and creative solutions to customer problems

- Research, resolve, and respond to general issues received via phone calls and e-mails from customers

- Assist in the resolution of customer and support issues to ensure a positive impact on customer satisfaction

- Demonstrate excellent customer service at all times

Job Requirements

Spoken languages: English and Portuguese.

Previous customer care experience.

Customer orientation , analytical skills and team spirit.

Availability to work in day shifts


What we offer:

Financial package: salary, meal tickets, 

Regina Maria medical insurance

2 weeks training

Central building offices


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