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Service Desk Agent in Timișoara at HELPLINE

Date Posted: 4/3/2018

Job Snapshot

  • Employee Type:
    permanent contract
  • Location:
    Timișoara
  • Date Posted:
    4/3/2018

Job Description

- Provide first line  technical support with accurate and creative solutions to customer problems
- Research, resolve, and respond to general issues  received via telephone calls and e-mails from  customers
- Assist in the resolution of customer and support issues to ensure a positive impact on customer satisfaction
- Demonstrate excellent customer service at all times 

Job Requirements

Spoken language: fluent English.
Previous service desk and customer care experience.
Aptitude for providing positive customer service, interpersonal skills, listening skills, analytical skills and team spirit.
Availability to work in shifts

What we offer:
Financial package: salary, meal tickets
Regina Maria medical insurance
2 weeks of training at the beginning of the contract
Central building office