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Service desk technician with German & English in Timișoara at HELPLINE

Date Posted: 4/16/2019

Job Snapshot

  • Employee Type:
    permanent contract
  • Location:
    Timișoara
  • Date Posted:
    4/16/2019

Job Description

Responsibilities:

- Provide second level IT technical with accurate and creative solutions to customer problems, which can be handled remotely, and for business application also.

- Research, resolve, and respond to complex issues support (Windows, Office, Cisco jabber, MDM, Lotus Notes, Outlook, Internet, VPN, etc)

- Assist in the resolution of customer and support issues to ensure a positive impact on customer satisfaction

- Remote software installation via SCCM

- Rights attribution by using Active Directory

- Technical support for Windows, Android, IOS, printers

- Support for Citrix, different applications specific for the client

 

What we offer:

Permanent contract

Central building offices with excellent view on the city, top facilities and equipment

Competitive salary

Performance bonus

Meal tickets and gift vouchers

Training opportunities

Regina Maria medical package

Copayment 7Card

Extra vacation days

Massage at the office day

Fruits on the house

Relocation package

 

What about choosing much more than a job?

#AJobThatMakesSense #WeMakeITeasy

Job Requirements

Essential experience/skills:

Knowledge in at least one of domains such as electronic messaging (Outlook or Lotus Notes), databases, storage, security, redundancies, virtualization.

Knowledge of one or more specific technical fields among : PCs, Active Directory, networks, Windows, remote control tools, electronic messaging, printers, Internet use and connection, VPN, telephony.

Spoken languages: B2/C1 level of German and English

Previous service desk experience,
Schedule: Monday to Friday, 9-18h