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TSD ENGLISH/ITALIAN H/F in TUNISIE at HELPLINE

Date Posted: 2/16/2018

Job Snapshot

  • Employee Type:
    CDI
  • Location:
    TUNISIE
  • Date Posted:
    2/16/2018

Job Description

XXX

Job Requirements

 

 Provide first line IT technical support (windows, office) with accurate and creative solutions to customer problems

- Research, resolve, and respond to general issues (office, windows, outlook, internet...) received via telephone calls and e-mails from different kinds of customers

- Assist in the resolution of customer and support issues to ensure a positive impact on customer satisfaction

- Demonstrate excellent customer service at all times 

 

Spoken languages: fluent Italian and English.

Previous service desk and customer care experience.

Aptitude for providing positive customer service, interpersonal skills, listening skills, analytical skills and team spirit.

 

Ready to join the adventure? 

Send us your best skills record and feel free to contact us: +216 58 58 53 00

 

 Note : Put the following reference in the mail object :TU/TSD/1117/004549

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