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TSD ENGLISH/RUSSIAN H/F in TUNISIE at HELPLINE

Date Posted: 2/16/2018

Job Snapshot

  • Employee Type:
    CDI
  • Location:
    TUNISIE
  • Date Posted:
    2/16/2018

Job Description

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Job Requirements

 

- Provide first line IT technical support (windows, office) with accurate and creative solutions to customer problems

- Research, resolve, and respond to general issues (office, windows, outlook, internet...) received via telephone calls and e-mails from different kinds of customers

- Assist in the resolution of customer and support issues to ensure a positive impact on customer satisfaction

- Demonstrate excellent customer service at all times

Spoken languages: fluent Russian and English.

Previous service desk and customer care experience.

Aptitude for providing positive customer service, interpersonal skills, listening skills, analytical skills and team spirit.

Ready to join the adventure?

Référence :TU/TSD/1117/004548

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